Terms of Service

These are the terms under which we offer QuickLive, Brain, and Forge. If something in here surprises you, write to us — we'd rather rewrite than litigate.

1. 01

   Acceptance

   By signing the order form or using any ATOWN X product, you agree to these terms. If you do not agree, do not use the service. If you sign on behalf of a company, you represent that you have authority to bind that company.

2. 02

   What we provide

   Access to the contracted product (QuickLive, Brain, or Forge), in the configuration described in your order form, for the term specified there. We provide reasonable commercial efforts to keep the service available 99.5% per calendar quarter, measured excluding scheduled maintenance and force-majeure events.

3. 03

   What you provide

   Accurate account data, payment within 30 days of invoice, and reasonable cooperation on integrations. You are responsible for the lawfulness of data you ingest into the product and for the conduct of users you grant access to.

4. 04

   Credits and fees

   Credit blocks are consumed by AI operations as documented per product. Unused credits expire at the end of the contracted term. Onboarding fees are non-refundable once the kickoff session has occurred. Late payments accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.

5. 05

   Confidentiality

   Each party will protect the other party's confidential information with the same care as its own, and at minimum with reasonable care. Confidential information does not include data that becomes public through no fault of the receiving party, was already known, or is independently developed.

6. 06

   Liability

   Neither party will be liable for indirect, consequential, special, or punitive damages. Aggregate liability for any claim is capped at the fees paid by the customer in the twelve months preceding the event giving rise to the claim, except for breaches of confidentiality, indemnification obligations, and gross negligence or wilful misconduct.

7. 07

   Termination

   Either party may terminate for material breach not cured within 30 days of written notice. Upon termination, fees accrued through the date of termination remain due; customer data is returned in a machine-readable format within 30 days and then permanently deleted within 60 days.

8. 08

   Governing law

   These terms are governed by the laws of the jurisdiction of Analytics Town S.A.'s registration (Argentina) unless your order form specifies another forum. Disputes are resolved by binding arbitration in the city of Analytics Town S.A.'s primary office.